Repairs
We have listed the stages of work that we carry out based around an accident damaged vehicle. All our work from accident damage through to custom bodywork will follow all or some of these stages.We are not just another 'chain' dealer, we pride ourselves in our work and guarantee your satisfaction.
Stage 1
Your vehicle requires repair and it comes in for estimate. We can also do approximate estimates over the phone if you describe the damage. Even better take some pictures and email them to us and our estimate can therefore be more accurate. If you require a 100% accurate price we can arrange to visit you (if local), or you can bring your vehicle to us.
Stage 2
If the accident is an Insurance Claim, the estimate will be faxed over to your Insurance Company, including your policy number to speed the process up. It is your choice where your vehicle is repaired and the insurer must meet all reasonable costs of the repair. Your insurance company engineer will arrange to either inspect the vehicle and agree figures with our bodyshop manager or agree figures over the telephone.
Stage 3
Vehicle is then booked in, parts are ordered and taken to the fitting workshop. If you require a courtesy vehicle then this will be offered to you at this point. Welding, panel beating, straightening and engineering work is then carried out. All engineering work is completed before finishing work is conducted, just as in the manufacturer production line.
Stage 4
Vehicle then goes into paint shop where the surfaces are prepared by flatting down, then masked up, primed, prepared ready for colour to be applied. The colour code will have been noted and checked, the paint will then be mixed on our paint mixing scheme/system. The paint used is water based which is environmentally friendly.
Stage 5
Vehicle goes into the low bake oven spray booth where the car is re masked for colour and the paint and lacquer are then applied to the vehicle. Once the paint has been applied the vehicle is baked for 40 minutes and then de-masked.
Stage 6
The vehicle is then quality checked over and machine or hand polished. It is then taken to the fitting shop where the parts that were removed are refitted or replaced.
Stage 7
The vehicle is then washed, vacuumed & valeted and made ready for collection. If the repair is an insurance claim, the customer will be expected to pay the excess and sign a collection note. The invoice will then be sent to the Insurance Company less the excess for payment. You can collect (or we can deliver - if local), your fully repaired vehicle.